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  • Resources - Cloudriven
    interested in business development management and gamification Free Download Survey Performance Management in Finland 2014 Work has become more complicated than ever and the roles of leaders and managers have changed Yet in most organizations management still acts according to the old role of ensuring the best operational excellence measured by the input output efficiency of a given process However in knowledge economy leader s primary role should be to

    Original URL path: http://www.cloudriven.fi/en/resources/ (2016-04-29)
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  • About Us - Cloudriven
    believe that meaningful work creates better customer experiences when your employees feel that their work is valuable and important the customer will get better service Satisfied Customers and Users Over 70 organizations and 18 000 users use our services on a daily basis Almost 90 of our customers and users would recommend us to their colleagues Key Figures Revenue approximately 2 million 2015 and 14 employees Management owns 80 of the company Experience and Competence We re Microsoft Gold Partner in Application Development Our key personnel have over 10 years of experience in designing and developing digital business solutions Our team spirit is great and I get to choose my work based on what I feel is meaningful Anna Cajanus Consultant Success Is All About People Efficient business processes are important for the success of a company but even more important are the people who should be acting according to those processes A huge management challenge is how to connect the people to the business process Business strategies are always connected to people s behaviors and strategy management is also people management Whatever big changes your company is planning to do you ll likely be involved with managing the way

    Original URL path: http://www.cloudriven.fi/en/about-us/ (2016-04-29)
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  • Contact Information - Cloudriven
    com in koskenkanto http twitter com koskenkanto Jukka Koskenkanto CEO 358 50 560 4607 Cloudriven https fi linkedin com in lehtola http twitter com DigiAllu Aleksi Lehtola Sales Director 358 40 737 8985 Cloudriven https twitter com astaelisak https fi linkedin com in astakiiski Asta Kiiski Sales Manager 358 50 305 3839 Cloudriven https fi linkedin com in kgrass http twitter com grasska Kai Grass Head of CRM 358 400 953 950 Cloudriven https fi linkedin com in joni väänänen 383839 Joni Väänänen Consultant 358 40 826 7328 Cloudriven http fi linkedin com pub anu nevalainen 14 bb8 528 http twitter com anunevalainen Anu Nevalainen Customer Service Manager 358 50 560 4607 Cloudriven http linkedin com in haonpera http twitter com haonpera Janne Haonperä Chief Marketing Officer 358 50 339 3466 Cloudriven http fi linkedin com pub tuomas kesti 0 944 448 http twitter com oakley2500 Tuomas Kesti Chief Deployment Officer 358 40 550 0091 Cloudriven http fi linkedin com in anttijokinen http twitter com jokinenantti Antti Jokinen Chief Technology Officer 358 40 833 3954 Cloudriven http fi linkedin com pub matti pitk C3 A4nen 21 837 a6 http twitter com MattiPee Matti Pitkänen Chief Cloud Officer 358 45 110

    Original URL path: http://www.cloudriven.fi/en/contact-information/ (2016-04-29)
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  • Comparing Customer Experiences in Finland and Mexico – Can You Guess the Winner? - Cloudriven
    the movies here most of the time the service personnel to whom I pay my popcorn won t even look at me they just ask if I have some kind of card which carries a name I can t hear or understand since she is looking at her monitor so I always say no When I was studying in Mexico one part of my studies was to work in the biggest movie theater chain in the country Apart from our marketing goal which was to triple the number of customers in a weekend we also had day to day responsibilities like selling tickets and candy waitressing at the café and so on When our school did the agreement with the company their requirement was that we had to be trained for a month before we could work there Everyone thought what s the point we re just working there for a weekend but we did it anyway It was 6 years ago and I still have my coach s words printed in my brain Customer Experience it s the most important thing ever They were so worried we were going to mess up their customer service that they made us take 30 day training just to work for 2 days Just think about it For something as simple as buying popcorn in a Mexican movie theater they have a 10 step customer experience process which includes smiling looking at the person asking if they need something else and ALWAYS ending with a friendly enjoy your movie In Finland apparently there are no steps This is just one small example but I can say the lack of customer service applies even to the biggest companies in Finland As you can imagine I have had so many cultural shocks Finland being so

    Original URL path: http://www.cloudriven.fi/en/blog/comparing-customer-experiences-in-finland-and-mexico-can-you-guess-the-winner/ (2016-04-29)
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  • Barriers to Change - Cloudriven
    things instead of just slipping back to the old habits There are three very clear barriers to change Old habits and customs may be so strong that even if the new way of doing is better the person may still not want to leave his comfort zone and change the old habit In an earlier Cloudriven blog post Janne Haonperä told us how habits are formed and how to break them Another obstacle for change is the environment i e the culture Sometimes the workplace and the organization don t support the change that a certain individual or group wants to follow through but rather pushes people back to the old ways If the environment doesn t support the change the person has to put on a lot of effort and be even more determined in order to get the new ways into use than if the environment would support the change One simple example is doing office work standing instead of sitting If one doesn t have an electrically adjustable table and there are no tables suitable for working standing up in the office and there are no desires to get a suitable table is the change hard to follow through One might have the opportunity to work at home and get a suitable table there but if the support of the environment is lacking the change might be almost impossible With good arguments one might be able to change the environment s general stand and eventually get to organize the change with the support of the environment Third barrier to change is too many changes happening at the same time If you try to manage many changes at the same time it s much harder to reach the goal successfully Change and learning always require resources energy and

    Original URL path: http://www.cloudriven.fi/en/blog/barriers-to-change/ (2016-04-29)
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  • Cloudriven Yet Again One of the Top Performers in Finland - Cloudriven
    figures Cloudriven is one of the top performers both in Finland and in the IT industry and the company s business is built on solid ground This is the second year in a row for Cloudriven to receive the certificate Our business is on a healthy growth track and this certificate is an amazing indication that we ve chosen the right path Receiving the certificate two years in a row

    Original URL path: http://www.cloudriven.fi/en/news/cloudriven-yet-again-one-of-the-top-performers-in-finland/ (2016-04-29)
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  • Sales Director Aleksi Lehtola Joins Cloudriven - Cloudriven
    Sales Director of Cloudriven on May 11 Aleksi has a strong background in sales and marketing and he has conducted his studies in the University of Oulu and IESEG School of Management in Lille France Before joining Cloudriven Lehtola has worked as the Account Executive of Dream Broker a Finnish growth company known for online video software and as Partner Account Manager at Liana Technologies an Oulu based digital marketing software company Aleksi will be in charge of Cloudriven s business development and sales He will focus on answering the growing demand for Cloudriven s solutions for meaningful work and customer centric technology Aleksi Lehtola Sales Director Lives in Espoo but was born and raised in the City of Oulu Is very much into movies gym racquet sports by the season and some golf now and then Loves to eat Mexican Carne asada an authentic Mexican meat dish grilled by his father in law Let s Connect Aleksi Lehtola Tel 358 40 737 8985 aleksi lehtola cloudriven fi LinkedIn DigiAllu You might also like Anna Cajanus Expert in Organizational Development Joined Cloudriven Gamification Expert Juhani Vuoti Joined Cloudriven Lisää ajankohtaista Nothing Found Sorry no posts matched your criteria Cloudriven Oy

    Original URL path: http://www.cloudriven.fi/en/news/sales-director-aleksi-lehtola-joins-cloudriven/ (2016-04-29)
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  • How to Use OneNote and Outlook to Take Meeting Minutes - Cloudriven
    meetings microsoft onenote microsoft outlook onenote en outlook productivity tips In this brief video our Head of Training Anu Nevalainen demonstrates how you can use Microsoft OneNote to write down and share meeting minutes It s really easy to sync your notes between OneNote and Outlook See for yourself Lisää ajankohtaista Nothing Found Sorry no posts matched your criteria Cloudriven Oy customer service cloudriven fi firstname lastname cloudriven fi 358

    Original URL path: http://www.cloudriven.fi/en/news/how-to-use-onenote-and-outlook-to-take-meeting-minutes/ (2016-04-29)
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