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  • Building Better Customer Experiences - Cloudriven
    their set goals mean in regards to the their own everyday work Since every professional in your organization is a unique individual she has to realize why top notch customer service serves also her own personal interests In other words the professional has to feel that serving customers is meaningful to her When you encounter a customer regardless of the channel you should also have enough information about the status of the customer adequate competence in customer service and the possibility to find answers to all the customer might have quick and efficiently in collaboration with others Make Sales and Marketing Easy and Motivating Efficient processes in sales marketing and customer service are essential elements when it comes to your company s success However even more important is to connect the people with business processes Your sales representatives marketeers and customer servants have to feel that the work they are doing is meaningful in order to add value to your company User friendly motivating and gamified tools for marketing sales and customer service will engage your organization to deliver better results increase user adoption for sales and marketing systems give you significantly more visibility to the status of your business

    Original URL path: http://www.cloudriven.fi/en/solutions/boost-your-customer-relationship-management/ (2016-04-29)
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  • Deliver Change - Cloudriven
    s crucial to find a way to manage guide and coach your customers employees and partners to the right direction Success is all about people Cloudriven is an agile and experienced software development and consulting company We re specialized in designing and developing interactive technology solutions and helping our customers to implement strategic and operational changes in their business We ensure success by taking advantage of both technology and our

    Original URL path: http://www.cloudriven.fi/en/solutions/deliver-change/ (2016-04-29)
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  • Intranet and Extranet Are Collaboration Tools - Cloudriven
    per month The usage rate of enterprise social networking services or intranet and extranet can be significantly increased by rewarding employees for collaboration giving them feedback for their actions and guiding their work activities into the right direction By engaging users you will at the same time ensure that documents instructions customer data and other important information for your organization are up to date What Our Customers Say We ve been very pleased with the customer service we ve gotten and how quickly we got started with our project Sonja Paju Communications Consultant Kotipizza Group We wanted a first class system and a supplier that commits to concrete results Cloudriven delivered a systems tailored to our needs in budget and as a result of less than a month s project This is how things should always go Santtu Elsinen Business Development Director Talentum Oyj The feedback of our new Sydän based operating system has been extremely positive Users praise the easy and fast finding of documents and the chance to group documents by many different search criteria Maija Kemppainen Quality Director VAASAN Cloudriven s finished product and elaborated concept fitted our needs perfectly The implementation was agile and cost effective

    Original URL path: http://www.cloudriven.fi/en/solutions/intranet-and-extranet-are-collaboration-tools/ (2016-04-29)
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  • CRM Sales Management and Account Management - Cloudriven
    Easy to use and clear Sales people learn ro use Virta quickly and the simple user interface guides the user to make the right choices Working hours are not spent on expensive trainings and user guides Goals channel Sales goals channel the efforts and salpespeople know in real time how much they have sold relative to their goals Increased transparency Sales activities can be studied and analyzed variedly and from different angles in Virta Reliable and secure Virta is built on the leading CRM system in the market Microsoft Dynamics CRM What Our Customers Say CRM projects can t last forever We deployed Microsoft Dynamics CRM and an efficient sales management tool Virta very swiftly The benefits of saving customer data can be seen immediately and all our questions are answered superfast by the brilliant Cloudriven customer service Riina Jokinen CEO Partner Suhdetoimisto Kram The gamified features of Virta have encouraged our team and the performance of all our employees has increased Sami Särkelä Account Team Manager MTV Oy Previous Next Features of Virta CRM Simple User Interface Virta combines key figures goals sales activities and customer data into one view How have you succeeded in relation to your goals What activities other sales teams and product groups have done What has been done or is currently being done to a customer All this information is just three clicks away Stay Up to Date and Analyze Results With the help of Virta you will always stay up to date with your sales activities and customer data Virta will tell you if some activity is late You can analyze results by filtering to show the needed data Share Knowledge and Tips Sharing knowledge to colleagues is easy and effortless You can comment sales activities and share some priceless tips to other

    Original URL path: http://www.cloudriven.fi/en/solutions/crm-sales-management-and-account-management/ (2016-04-29)
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  • TrainEngage Business - Cloudriven
    2 Use leaderboards to compare your performance with others 3 Coach interact be social Better Customer Experience Engage your employees to achieve business goals and make sure that every phase of your sales process is carried out with utmost quality Boost sales results Improve the product knowledge of your sales representatives and increase hit rate by providing sales training that is motivating and engaging From understanding to action People learn

    Original URL path: http://www.cloudriven.fi/en/solutions/trainengage-business/ (2016-04-29)
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  • Microsoft Dynamics CRM - Cloudriven
    across all touch points and within the context of who your customer is and what they are doing Intelligent customer engagement enables your company to build customer trust loyalty and insight while also enabling your sales service and marketing professionals to be as productive as possible With customer engagement by Microsoft we help your company deliver exceptional customer experiences Personalize customer experiences by engaging them at the right time in the right place in the right way throughout the journey Create proactive experiences by determining the next best interaction with your customer based on insights Make customer engagement predictive by leveraging internal and external data to identify patterns and trends Apply information to make recommendations or suggestions for how to optimize We help you make every customer engagement an intelligent one so you can sell effectively care everywhere and market smarter What Is Microsoft Dynamics CRM Microsoft Dynamics CRM is Microsoft s customer relationship management CRM solution that enables companies to market smarter sell effectively and productively and care everywhere Dynamics CRM provides social insights business intelligence and productivity with One Microsoft solutions And we deliver Microsoft Dynamics CRM in the cloud on premises or with a hybrid combination Would

    Original URL path: http://www.cloudriven.fi/en/solutions/microsoft-dynamics-crm/ (2016-04-29)
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  • SharePoint Intranet and Extranet - Cloudriven
    the keywords that the user has previously used and suggests keywords Search Search can be focused on all the content or used keywords Sydän groups the search results according to content types and offers comprehensive possibilities to filter results Group work and document management Work with your team together in virtual workspaces and manage the documents of projects customers and your organization Activity feeds User can manage what activities s he wants to follow in his own page Activities include all the procedures done in the systems including editing documents and commenting a wiki article Presence information In user s information there is a presence information available Clicking it will open an instant messaging or talk video connection Innovation workspaces Share evaluate and comment development ideas With the help of Sydän innovation workspaces you can manage your organization s innovation process Operational and quality systems communal implementation ISO 9001 certificate places a lot of demands for organization s operational and quality systems The newest and approved versions of documents must always have easy access Sydän makes document and version management and approval processes related to operational and quality systems easier Blogs and wikis The users in your organization can publish their own blog posts in Sydän In wiki for example guides and hand books are easy to keep up to date Lists and forms Create events gather feedback ideas or registration and make quick polls With the out of the box form tools you can create news calendars and task lists as well What Our Customers Say We ve been very pleased with the customer service we ve gotten and how quickly we got started with our project Sonja Paju Communications Consultant Kotipizza Group http www kotipizzagroup com Kotipizza Group We wanted a first class system and a supplier that

    Original URL path: http://www.cloudriven.fi/en/solutions/sharepoint-intranet-and-extranet/ (2016-04-29)
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  • Trainers' House Gamified Change Management - Cloudriven
    and it makes change transparent measurable and realtime We wouldn t have accomplished these results without Cloudriven Pulse encourages employees to report weekly what they have done and accomplished Both the employees and management can monitor on a weekly basis if right and agreed things have been done and what kind of results has the change in actions brought with We wanted to think big and decided to introduce something completely unique in the coaching industry We polished the Pulse service concept together with Cloudriven s top notch professionals They understood quickly our needs and bravely gave us suggestions for new ideas concerning gamification says Antti Kiukas Chief Innovation Officer at Trainers House Cloudriven developed Pulse in close co operation with Trainers House Pulse has received an excited reception among the clients and Trainers House has been able to deepen their relationship with clients improve client communication and create new business Pulse has really exceeded our expectations We would never have accomplished these great results without Cloudriven I warmly recommend them says Kiukas Would You Like to Know More Contact Us Fill out the form and we ll be in touch or contact our specialist directly The specialist in this

    Original URL path: http://www.cloudriven.fi/en/news/trainers-house-gamified-change-management/ (2016-04-29)
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